Frequently Asked Questions
Find answers to common questions
Frequently Asked Questions
Find answers to common questions about Sigy
General Questions
What is Sigy
Sigyn email signature management platform that helps organizations create, deploy, and manage professional email signatures at scale. Our platform ensures brand consistency across all employee communications.
Who is Sigy
Sigyesigned for businesses of all sizes - from small teams to large enterprises. It's perfect for marketing teams running signature-based campaigns and IT departments managing signature deployment at scale.
Is my data secure?
Yes! We implement enterprise-grade security with TLS/SSL encryption for data in transit and AES-256 at rest. Your data is stored securely and never shared with third parties.
Getting Started
How do I sign up?
- Visit sigy.app
- Click Start Free Trial
- Enter your organization details
- Verify your email address
- Complete onboarding setup
Is there a free trial?
Yes! We offer a 14-day free trial with full access to all features. No credit card required to start.
What pricing plans are available?
We offer plans for every team size:
- Starter: Up to 25 employees
- Professional: Up to 100 employees
- Business: Up to 500 employees
- Enterprise: 500+ employees with custom features
Visit our pricing page for details.
Can I change or cancel my plan?
Yes, upgrade or downgrade your plan anytime. Changes take effect immediately, and billing is prorated. You can cancel anytime from Settings → Billing.
Email Signatures
How do I create my first signature?
- Navigate to Signatures → Create New
- Choose a template or start from scratch
- Add your company logo and branding
- Configure employee fields
- Preview and save your template
What email clients are supported?
- Gmail / Google Workspace
- Microsoft Outlook / Office 365
- Apple Mail (macOS, iOS)
- Thunderbird
- Most web-based email clients
Can I use custom HTML?
Yes! Professional and Enterprise plans support custom HTML signatures. Use our visual editor or import your own HTML code.
Do signatures work on mobile devices?
Yes! All Sigyatures are mobile-responsive and work on iOS and Android email clients.
Integrations
What integrations are available?
Email Platforms: Google Workspace, Microsoft 365, Apple Mail
HR Systems: BambooHR, Workday, ADP
Other: Zapier (5000+ apps), REST API, Custom webhooks
Do I need technical skills to set up integrations?
Most integrations use OAuth authentication and require only admin credentials. Our step-by-step guides make setup easy.
Support
How do I get help?
Self-Service:
- Documentation and guides
- Video tutorials
- This FAQ
Direct Support:
- Email: support@sigy.app (24-hour response)
- Live Chat: Available Mon-Fri, 9am-6pm EST
Do you offer onboarding help?
Yes! All paid plans include self-guided tutorials and email onboarding. Professional and Enterprise plans include live 1:1 onboarding sessions.
Still need help?
Our support team is here to assist you.